Complete verification to unlock payouts
We ask you to verify your account once so every withdrawal after that clears without friction. The process takes two documents: a government-issued photo ID and a screenshot of your mobile wallet showing your name and number. Upload both through the verification section in your account settings; our team reviews them within one business day and marks your account verified. This step
protects your balance from unauthorized payout requests and keeps your winnings secure. Players in Dhaka, Chittagong and other supported regions follow the same upload flow.
- Navigate to verification — Open account settings from your profile menu, then tap the verification tab to see what we need.
- Upload photo ID — Snap a clear photo of your national ID card, passport or driving licence and upload it in the ID field.
- Add wallet proof — Take a screenshot of your bKash, Nagad or Rocket home screen showing your name and registered number, then upload.
- Wait for review — We review submissions within one business day and send a confirmation message when your account is verified and ready for withdrawals.